Fedex Summer Interns Jobs – Specialist Quality Control In Bangor

Job Description:

The Senior Quality Control is responsible for serving as a subject matter expert for the Quality function across multiple facilities. They act as a focal point for quality support and addressing customer problems, questions or concerns. They coordinate with the proper site management and work teams to ensure quality work performance and timely responses to customer questions or concerns to promote a Quality-Driven environment.

Job Responsibilities:

• Visually inspect or manually check work processes to ensure SOP standards are met.
• Perform other duties as required.
• Special projects as needed to support quality systems across the facility.
• Ensure sites are meeting performance objectives.
• Manage, and document the Corrective and Preventive Action (CAPA) process.
• Analyze and interpret Quality metrics to drive process improvements within and across facilities.
• Lead and drive projects to improve performance and efficiencies.
• Monitor metrics related to areas such as customer satisfaction, shipment reports, timely delivery, and government requirements and suggest action as needed.
• Create and update work instructions for facility teammates and ensure access to QMS systems.
• Create and maintain trend analysis of performance and create action plans to address deficiencies.

Job Requirements/Qualifications:

• Excellent verbal and written communication skills
• Customer service driven
• Experience managing a quality program requiring statistical sampling development and analysis, development and implementation of a quality control plan, performing trend analysis of deficient performance, providing training, implementing corrective actions to improve performance.
• Experience with ISO 9000 and QMS is desired.
• Knowledge of US Postal Systems operations desired
• Bachelor’s degree in business, Supply Chain, Total Quality Management or related field preferred and 6+ years of relevant experience.
• Experience with Lean Six Sigma tools and concepts required, QDM Expert or Greenbelt highly desired
• Strong team player.
• In lieu of degree, high school diploma or equivalent and 8+ years of relevant experience.